Shipping a case is easy and affordable.

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Step ONE. - Fill Out A Prescription

Step TWO. - Pack Your Case

Packaging Your Single and Multiple Cases

  1. Carefully package your case, including your prescription, and tape box securely shut. To save money on shipping, send multiple cases in one box.

  2. Once the box is securely taped shut, attach a preprinted Ballard UPS shipping label to top. To request additional preprinted labels or shipping supplies, see Step 3.

  3. If you are sending a prescheduled rush case, write “RUSH” on the outside of the box/package as well as on the prescription. To preschedule a rush case please contact Customer Support at 801-850-8758.

Step THREE. - Order Shipping Supplies

Call our customer support team to request shipping supplies 801-850-8758

We offer shipping supplies for free (some limitations apply), including:

  • UPS Business Reply Mail Pre-Paid Shipping Labels

  • Bags

  • Case Boxes

  • Rx Forms

Step FOUR. - Ship Your Case

Schedule A Case Pick Up - Call Our Customer Support Team at 801-850-8758 to schedule your in office pick up.

Shipping Rates - Time of case pickup and delivery may affect turnaround time. To save money on shipping, combine multiple cases into one box.

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Standard Shipping - Ship your case to Ballard using UPS second day service and pay just $7 each way ($14 round-trip per box; contiguous U.S. only).


Ballard Laboratories Utah:

1799 N. State Street
Orem, UT 84057
+1 (801)-850-8758

+1 (385) 273-0590